We are only able to process returns, refunds and exchanges on items purchased from boboandbear.com
Delivery within UK
We use Royal Mail for all postal deliveries. Our standard UK postage rates and typical delivery times* are outlined below.
Royal Mail 2nd Class (Normally arrives in 2-3 business days) - £3.00
Tracked 48 (Normally arrives in 2-3 business days, tracked) - £5.95
Tracked 24 (Normally arrives next business day, tracked) - £6.95
* This does sometimes increase during busy periods. If you haven't received your order, please allow five working days before contacting us.
Please note that delivery times will be affected over bank holiday periods and an additional day may be added to your dispatch time.
We also use Royal Mail for all international postal deliveries. Our European and International postage rates and typical delivery times are outlined below.
European Standard (Delivery to Europe in 3-5 business days) - £10.75
European Tracked (Delivery to Europe in 3-5 business days, tracked) - £14.95
International Economy (Delivery from 2-12 weeks) - £11.65
International Standard (6-7 business days) - £21.80